Privacy Policy

For users in the United States:

99CODESHOP LLC (DBA "OneUpAI")

For users in Canada and other jurisdictions:

ONEUPAI SOLUTIONS INC

3.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• •Create an account or register for our Services
• •Subscribe to our SaaS products or services
• •Request information, support, or consultations
• •Participate in our educational content, community forums, or webinars
• •Schedule appointments or consultations through our calendar system
• •Communicate with us via email, phone, or chat

This information may include:

• •Personal identifiers (name, email address, phone number)
• •Business information (company name, job title, industry)
• •Account credentials (username, password)
• •Communication preferences and interests
• •Any other information you choose to provide

3.2 Payment Information

We use Stripe, a third-party payment processor, to process subscription payments and transactions. We do not directly collect or store your complete payment card information. Stripe collects and processes payment information in accordance with their privacy policy and PCI-DSS standards. We may receive limited payment information such as the last four digits of your card and billing address for record-keeping purposes.

3.3 Automatically Collected Information

When you access our Site or use our Services, we automatically collect certain information, including:

• •Device information (device type, operating system, browser type)
• •IP address and approximate geographic location
• •Usage data (pages visited, features used, time spent, navigation patterns)
• •Referral source and campaign information
• •Cookies and similar tracking technologies (see Section 8)

3.4 Lead and Calendar Data

We collect and process lead information and calendar scheduling data when you book consultations, demos, or other appointments. This includes your contact information, appointment preferences, time zone, and any information you provide during the scheduling process.

3.5 Third-Party Service Data

If you integrate third-party services with our platform or authorize us to access third-party accounts on your behalf (for AI automation purposes), we may collect information from those services as necessary to provide our Services, subject to the privacy policies and permissions of those third-party platforms.

6.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business and providing Services:

• •Stripe: Payment processing
• •Supabase: Database and backend services
• •Vercel: Hosting and content delivery
• •Clerk: Authentication and user management

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

6.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

6.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

6.4 With Your Consent

We may share information with third parties when you have given us explicit consent to do so.

8.1 Types of Cookies We Use

• •
  Essential Cookies: Required for the operation of our Services (authentication, security)
• •
  Functional Cookies: Enable enhanced functionality and personalization
• •
  Analytics Cookies: Help us understand how visitors use our Site
• •
  Marketing Cookies: Track your visits across websites to deliver relevant advertising

10.1 Rights for All Users

• •
  Access: Request a copy of the personal information we hold about you
• •
  Correction: Request correction of inaccurate or incomplete information
• •
  Deletion: Request deletion of your personal information
• •
  Opt-out: Unsubscribe from marketing communications

10.2 Additional Rights for EEA Users (GDPR)

• •
  Data Portability: Receive your data in a structured, machine-readable format
• •
  Restriction of Processing: Request limitation on how we process your data
• •
  Object to Processing: Object to processing based on legitimate interests
• •
  Withdraw Consent: Withdraw consent for processing based on consent
• •
  Lodge a Complaint: File a complaint with your local data protection authority

10.3 Additional Rights for Canadian Users (PIPEDA)

• •Access to information about our privacy practices
• •Challenge the accuracy and completeness of your information
• •File a complaint with the Privacy Commissioner of Canada

10.4 Additional Rights for California Users (CCPA/CPRA)

• •Right to know what personal information is collected, used, shared, or sold
• •Right to opt-out of the sale or sharing of personal information (we do not sell your data)
• •Right to non-discrimination for exercising your rights
• •Right to limit use of sensitive personal information

10.5 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@oneupai.com. We will respond to your request within the timeframes required by applicable law (typically 30 days for GDPR requests, 45 days for CCPA requests). We may need to verify your identity before processing your request.